- Second only to delivery problems, facilities complain routinely about lack of communication with their pharmacy. Simple enough as it may seem, proper communication is a science in and of itself when it comes to nurse to pharmacist communication.
- LTC Scripts not only has the lines of communication down to a science, we have options open to facilities as to which option they wish to implement. And as time goes on if you decide to try another option due to changes on your end, LTC Scripts stands by those decisions and will work to fulfill that decision.
- Options include HIPAA compliant chats via mobile phones 24/7, use of our proprietary software that has embedded conversation options, or even the traditional fax machine and telephone if that is what you prefer.
- LTC Scripts has made a decision from the beginning that still stands today of NOT implementing any sort of IVR automatic answering system that as we all know frustrates everyone, even the pharmacy that uses this traditional outdated mode of communication.
- We firmly believe if you have a question or concern, you deserve an immediate answer to your inquiry.
